Advancing AI in Healthcare with Salesforce AI

The global healthcare industry has adopted digitization at an incredible pace. This journey of artificial intelligence (AI) in healthcare has been a fascinating tale of innovation and progress, especially after COVID-19. This infusion of AI technology into healthcare has immense potential for doctors and patients, it has changed our perspective on the healthcare sector.

As AI development rapidly accelerates, tech companies like Salesforce see opportunities to introduce cloud and AI technologies to help with administrative and operational tasks.

Salesforce has been transforming the industry with its competent artificial intelligence tool – Einstein AI. With its introduction into the platform, they have improved its CRM capability in the cloud-based space, bringing the power of AI to Salesforce users. They have been catering to the healthcare sector with Salesforce Health Cloud, a product solely for medical professionals and hospitals worldwide to improve patient care. It is a patient-centered solution that allows doctors, hospital teams, and other medical staff to fully view patients’ records and data.

Role of AI in Healthcare

Salesforce Einstein AI is equipped with automated Machine Learning capabilities and a range of AI functionalities that involve predictive analytics and natural language processing. It can analyze large volumes of data in the digital healthcare transformation to predict patient outcomes, identify high-risk patients, and lower the readmission rate. Healthcare organizations can digitize standardized health assessments and input questions into the system using Salesforce Health Cloud through a feature called assessment generation. Health Cloud is accessible on a mobile app and lets healthcare organizations securely access their patients’ health data — including data collected from various medical devices and patient inputs.

Must Read: Improving Patient Care Through the Salesforce Health Cloud

Salesforce Einstein has a library of healthcare-specific tools with artificial intelligence-enabled capabilities for industries.

Einstein Copilot, a conversational AI assistant allows healthcare providers and care teams to use the AI assistant to summarize details from different clinical and nonclinical sources and create a patient overview containing medications, diagnoses, assessments, clinical service requests, and missed screenings.
Salesforce Einstein chatbot is a HIPAA-compliant AI for Healthcare, so users in the healthcare industry can have protected conversations with AI online agents. It works as a diagnostic assistant for doctors by interviewing patients about their symptoms and transferring the collected data to a doctor.

Einstein Analytics helps healthcare organizations and analysts make decisions by comparing operating expenses, analyzing claims management, and identifying patterns in patient health. It can analyze copious amounts of digital healthcare transformation data to predict patient outcomes and improve operational efficiency

Salesforce’s AI-Powered Life Sciences Cloud

Salesforce recently announced the availability of Life Sciences Cloud, a platform for pharmaceutical and medical technology organizations to help personalize patient and healthcare professional engagement. It allows Pharma, Biotech, Biopharma, and MedTech companies to interact better with their healthcare professionals, partners, and patients through data-driven and trusted innovations on Salesforce AI.

Life Sciences Cloud leverages the Einstein 1 Platform to provide AI-powered solutions that connect teams in every patient and HCP engagement area to enhance patient enrolment and recruitment processes, trial onboarding, and communication.

Enhance your Health Cloud implementation with Rialtes!

Rialtes offers end-to-end services for implementing and supporting AI-driven Salesforce Health Cloud with dedicated professionals to meet compliance. As a Salesforce partner, we have experience with industry-leading integration platforms and help seamlessly integrate Communities, Health Cloud, and Data Privacy to optimize the patient experience.

Our groundbreaking Salesforce Patient360 app is transforming the healthcare landscape by empowering physicians with real-time patient analytics and driving desired patient outcomes. Looking for a partner to help you on your platform implementation journey and make the most of your Salesforce Health Cloud investment? Contact us today.