Automatic Task Creation
Let SMS create, assign and complete tasks for your and your team. Simplify the integration and automate the business process.
Auto respond to SMS messages to ensure a consistent engagement. Use the inbuilt capability to identify the message response based on the incoming message.
Continue the chat from where you left. Agent’s chat history is maintained ensuing consistent communication with the client.
SMS, Whatsapp, Facebook Messaging
Communicate with customer based on their choice of social channel. User Facebook Messenger, WhatsApp or simple SMS to send text, Emojis, files and more.