SAP Digital Desk
Maximize Your SAP Investment with Always-On Expertise
Reimagine SAP Support with Rialtes Managed Services
At Rialtes, we empower organizations to run their SAP landscapes more efficiently, securely, and effectively. SAP Digital Desk, our next-gen managed services platform, brings together end-to-end SAP expertise, from stabilization and innovation to continuous optimization, ensuring your SAP systems become a strategic driver for business growth, not just an operational tool.
As a global SAP-certified partner with a presence in India, the USA, Canada, and Singapore, and a team of top-tier, SAP-certified experts, Rialtes is committed to delivering unparalleled value, agility, and innovation for every client.
Global Delivery, Local Expertise
Rialtes’ 24/7 SAP Support That Works Around You
At Rialtes, we know that SAP systems are mission-critical — downtime is not an option. That’s why our SAP Digital Desk is built on a global support model that delivers uninterrupted 24x7 coverage through a flexible combination of Onsite, Hybrid, and Fully Offshore delivery options to meet your unique operational needs and cost expectations.
Our Support Delivery Models
24x7 “Follow-the-Sun” Global Support
- Always-On SAP system monitoring, incident management, and functional/technical support.
- Proactive alerts, real-time resolution, and service continuity — anywhere, anytime.
Hybrid Delivery Model (Onsite + Offshore)
- Strategic blend of onsite expertise and offshore delivery for cost-effective yet personalized support.
- Local leadership and customer-facing consultants backed by offshore SAP CoE teams for scalability.
Onsite Delivery Model
- SAP experts embedded within your business to provide hands-on, real-time collaboration.
- Ideal for high-touch implementations, critical go-lives, and executive stakeholder alignment.
Fully Offshore Model
- 100% remote delivery from our global SAP Centers of Excellence in India and Singapore for optimized costs and continuous delivery.
- Best suited for steady-state AMS (Application Management Services), developments, and enhancements.
Project Leadership
Expertly Managed, Seamlessly Delivered
All our engagements are driven by PMP® and Scrum®-certified Project Managers, ensuring that every project is delivered on time, within budget, and aligned to business goals.
- Agile and Waterfall methodologies are based on business needs.
- Strong governance, communication, and risk management frameworks.
- Transparent, KPI-driven service reporting and business outcome focus.
Our SAP-certified consultants are strategically located across the USA, Canada, and India, giving you the right mix of proximity, cost-efficiency, and expertise.
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Unmatched SAP Expertise
At Rialtes, our strength is our people — a highly skilled team holding over 150 active SAP certifications, covering the entire SAP ecosystem to support your business transformation journey.
Over 150 SAP Certifications Across Every Major Module
Our Certified SAP Competency Covers:
- SAP S/4HANA (Finance, Logistics, Manufacturing, Sales & Distribution, Procurement)
- SAP SuccessFactors (EC, LMS, Talent, Onboarding, Compensation, Workforce Analytics)
- SAP Ariba (Strategic Sourcing, Contracts, Buying & Invoicing)
- SAP Business Technology Platform (BTP) — Integration, Extensions, AI/ML, Analytics, App Development
- SAP CPI & SAP Integration Suite
- SAP Fiori and UI5 Development
- SAP Signavio for Business Process Intelligence
- SAP Datasphere and SAP Analytics Cloud
- SAP ABAP and ABAP on Cloud
- SAP Joule (AI Assistant) enablement
- SAP Basis & Security
What This Means for You:
Certified Expertise On-Demand
Rapid access to specialized skills without hiring overheads.
Assurance of Quality and Best Practices
Every solution is aligned to SAP’s latest standards and innovations.
Future-Proof Solutions
Deep understanding of the SAP roadmap ensures your investments are protected and scalable.
Compliance, Governance, and Risk Mitigation
Solutions built right the first time, adhering to global compliance and SAP guidelines.
Future-Proof Your Core
Complete SAP S/4HANA Post-Go-Live Support
Keep your SAP S/4HANA running at peak performance with our functional, technical, and Basis expertise:
- Business process optimization and issue resolution.
- System performance monitoring and enhancements.
- Security, compliance, and risk management.
- Continuous improvement of system configurations and workflows.
Revolutionize User Experience
SAP Fiori/UI5 — Built for Your Business
Modernize and streamline user interactions with intuitive SAP Fiori/UI5 apps
- Role-based custom app development and enhancement.
- Mobile-responsive designs for field and remote teams.
- Fiori launchpad personalization and optimization.
- End-user adoption and training to maximize ROI.
Unleash Innovation
Maximize SAP BTP to Extend and Personalize SAP
Take advantage of SAP Business Technology Platform (BTP) to build innovations that drive competitive advantage:
- Low-code/no-code application development with SAP Build.
- AI/ML integrations using SAP AI Core.
- Event-driven and API-based workflows.
- Cloud-native extensions that are upgrade-safe and scalable.
Seamless Connectivity
End-to-End SAP CPI & Integration Expertise
Make your SAP landscape truly connected:
- Integrate SAP S/4HANA with SAP and non-SAP systems — Salesforce, Oracle, Workday, ZOHO.
- API and event-driven integrations for real-time data flow.
- Secure and scalable architecture for high-volume transactions.
- Post-integration monitoring, maintenance, and support.
Code the Future
SAP ABAP on Cloud — Smarter, Leaner, Faster
Unlock the next-gen power of ABAP in the cloud:
- Develop and deploy upgrade-safe ABAP extensions.
- RAP-based RESTful services.
- Cloud and hybrid environment readiness.
- End-to-end ABAP development lifecycle management.
Intelligent Insights
Advanced SAP Analytics Cloud & Datasphere Services
Empower data-driven decisions with enterprise-grade analytics:
- Real-time dashboards, KPIs, and executive reporting.
- Planning and predictive analytics.
- Datasphere for unified, governed data landscapes.
- AI-powered insights and what-if scenarios for better forecasting.
Winning the Talent War
End-to-End SAP SuccessFactors Support
Put employees at the heart of your digital transformation:
- Global HR process optimization.
- Ongoing configuration, compliance updates.
- Talent management, recruitment, and performance solutions.
- Seamless integration with SAP S/4HANA and third-party systems.
Smart Procurement
SAP Ariba Managed Services
Streamline procurement and supplier collaboration:
- Ariba Network onboarding and integration.
- Catalog, sourcing, and contract management.
- Guided buying and invoice automation.
- Risk management and compliance assurance.
Modern Data Fabric
SAP Datasphere Management for Unified Data Access
Unlock the full potential of enterprise data:
- Data federation and virtualization.
- Secure data sharing and collaboration.
- Unified business data modeling.
- AI/ML-enabled insights at scale.
Transform with Confidence
SAP Signavio and SAP Activate — Process to Action
Rialtes’ Proven SAP Activate Approach Combined with Process Intelligence
From discovery to post-go-live, we align SAP Activate methodology with SAP Signavio for outcome-focused transformations:
Discover
Process mining and value assessments.
Prepare
Strategy, governance, and scope definition.
Explore
Fit-to-standard analysis and future-state design.
Realize
Rapid configuration and development aligned to KPIs.
Deploy
Smooth cutover, training, and enablement.
Run
Post-go-live hypercare and continuous improvement.
Supercharge HR with SAP Joule
AI-Powered Business Assistant for SuccessFactors
Meet SAP Joule, your AI-powered business assistant for HR and enterprise processes in SuccessFactors. Rialtes helps you leverage Joule for impactful automation and insights:
- AI-driven employee experience and HR recommendations.
- Automated document handling and case resolution.
- Conversational AI for managers and employees.
- Seamless integration with SAP S/4HANA and SuccessFactors.
Rialtes’ BTP Center of Excellence
Innovate, Integrate, and Extend SAP Faster
Certified SAP BTP Experts at Your Service
From AI-driven workflows to mobile apps and event-driven architectures, our Certified SAP BTP experts ensure:
- Fast-track application development using SAP Build.
- AI/ML-powered extensions using SAP AI Core.
- Seamless APIs and integrations through API Hub.
- Event Mesh and Graph for real-time connectivity.
- Full governance, security, and compliance in the cloud.
Migrate to SAP SuccessFactors with Confidence
Success+ by Rialtes
Workday to SAP SuccessFactors Migration Services
- End-to-end secure migration strategy.
- Data cleansing, transformation, and migration.
- Business process mapping and optimization.
- SAP CPI-based integrations for seamless workflows.
ZOHO HR to SAP SuccessFactors Migration
- Standardized HR process setup in SuccessFactors.
- Accurate, compliant data migration.
- Real-time integration and ongoing support.
- Localization and global compliance readiness.
Why Partner with Rialtes?
Your Success Is Our Mission
- Global SAP Certified Partner with a proven delivery record.
- 24/7 SAP managed services for uninterrupted operations.
- SAP BTP, Integration, and AI Center of Excellence.
- Dedicated customer success managers.
- Flexible, outcome-based engagement models.
Ready to Unlock Maximum Value from SAP? Let’s Talk!
Contact us today to explore how SAP Digital Desk can transform your SAP operations.