

LifeAI+
Transforming Life Sciences with Rialtes LifeAI+ Services
Accelerating Innovation, Compliance, and Growth in Life Sciences with AI and Salesforce Cloud Solutions
At Rialtes, we understand that the life sciences industry is rapidly evolving — with growing expectations from patients, providers, regulators, and partners. To meet these demands, organizations need intelligent, AI-driven solutions that integrate compliance, personalization, and automation at scale.
Introducing Rialtes LifeAI+, our comprehensive consulting service tailored for life sciences enterprises, combining deep industry expertise with Salesforce Life Sciences Cloud, Health Cloud, and AI-powered solutions to help you drive innovation, ensure compliance, and enhance operational efficiency.

What is LifeAI+?
A 360° consulting service that unites Advisory, Design, Implementation, Quality Assurance, Integration, and Post-Go-Live Support — ensuring continuous value creation and innovation across your life sciences value chain.
Our End-to-End Services Include:
Strategic Advisory & Roadmap Development
Regulatory Compliance & Quality Assurance
Ongoing Support & Optimization for Continuous Improvement
Salesforce Life Sciences Cloud & Health Cloud Implementation
System Integration with Backend ERP, EMR, and Partner Platforms
User-Centric Experience & Journey Design
AI-Powered Insights & Analytics through Data Cloud

Why Partner with Rialtes?
- Certified Salesforce Partner with global offices in United States, Canada, India, and Singapore.
- Highly Certified Salesforce Health Cloud and Life Sciences Cloud Experts.
- Deep expertise in payer, provider, medical devices, pharmaceuticals, biotech, and insurance sectors.
- Proven ability to deliver secure, compliant, AI-driven life sciences solutions.
- Strong focus on AI, automation, and patient-centric innovation.

Deep Expertise in Salesforce Life Sciences Cloud
We help life sciences organizations maximize Salesforce Life Sciences Cloud, configuring its industry-specific modules to streamline workflows and improve compliance:
Key Salesforce Life Sciences Cloud Modules We Specialize In:
- Care Program & Patient Services Management
- Provider & Healthcare Professional (HCP) Relationship Management
- Clinical Support & Device Case Management
- Medical Affairs & Field Team Enablement
- Omnichannel Communication for Patients and Providers
- Product Complaint & Inquiry Handling
- Investigator & KOL Management
- AI-Driven Data Insights with Salesforce Data Cloud

How Rialtes LifeAI+ Drives Growth Across Life Sciences
Whether you are a pharma, medical device manufacturer, biotech firm, or healthcare provider, Rialtes helps you:
- Automate compliance-heavy processes and improve accuracy.
- Deliver personalized patient engagement through AI and data-driven insights.
- Ensure full regulatory compliance for each customer and patient interaction.
- Streamline HCP and patient journeys using Salesforce Life Sciences Cloud and Health Cloud.
- Implement AI-based case management and proactive patient support using Agentforce and Data Cloud.
Specialized Expertise for the Future of Healthcare & Life Sciences
Regulatory Compliance & Audit Readiness
Ensure full adherence to FDA, EMA, HIPAA, and GDPR standards with automated compliance workflows, complete audit trails, and intelligent monitoring.
Remote Patient Monitoring & Home Health
Deliver next-gen Remote Monitoring solutions and Home Health programs integrated into Salesforce for proactive care management and better outcomes.
Benefit Verification & Eligibility Checks
Automate eligibility verification and benefit checks in real-time — improving speed and reducing manual interventions for patient services teams.
Prior Authorization Management
AI-powered Prior Authorization solution, built on Salesforce Life Sciences Cloud, streamlines and automates the entire PA process for patients, providers, and payers.
Telehealth & Virtual Care Solutions
Offer secure Telehealth integrations to facilitate remote consultations, patient follow-ups, and digital care pathways.
Digital Signature & Document Extraction Automation
Accelerate document-heavy workflows like consent forms, onboarding, and compliance documentation using secure digital signatures and AI-powered document extraction.

Prior Authorization Management
Streamlined, Compliant, Intelligent
Prior Authorization (PA) is often a major bottleneck for patients, providers, and payers. Rialtes’ AI-enhanced Prior Authorization solution leverages Salesforce Life Sciences Cloud to automate and streamline the end-to-end PA process, including:
- Automated PA Request Intake via multiple channels (portal, phone, EHR).
- AI-based Case Triage and Eligibility Check for faster PA decisions.
- Dynamic Collaboration with payers, patients, and providers — all from within Salesforce.
- Seamless Integration with EMRs, Payers, and Specialty Pharmacies.
- Real-time PA Status Tracking for patients and care teams.
- Audit and Compliance Logs maintained for each PA case.

AI-Driven Life Sciences with Salesforce Data Cloud & Agentforce
Rialtes helps organizations integrate Salesforce Data Cloud and Agentforce for Health, unlocking powerful AI-driven capabilities:
- AI-Powered Case Management and Patient Services — including predictive insights and intelligent agent assistance.
- Unified Patient and HCP 360° View — leveraging real-time data consolidation.
- Personalized Engagement Journeys — adapting to patient behaviors and clinical needs.
- Proactive Intervention Triggers — powered by AI models using real-time Data Cloud signals.
Together, Data Cloud and Agentforce enable organizations to elevate case management, field services, and patient programs to new heights — simplifying complex workflows and reducing time to treatment.
Related Solutions & Explore More:
Ready to Innovate and Transform?
Join leading life sciences organizations who trust Rialtes LifeAI+ to future-proof their operations, enhance compliance, and improve patient engagement.
Contact us today to schedule a personalized strategy session and demo.