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LifeAI+

Transforming Life Sciences with Rialtes LifeAI+ Services

Accelerating Innovation, Compliance, and Growth in Life Sciences with AI and Salesforce Cloud Solutions

At Rialtes, we understand that the life sciences industry is rapidly evolving — with growing expectations from patients, providers, regulators, and partners. To meet these demands, organizations need intelligent, AI-driven solutions that integrate compliance, personalization, and automation at scale.

Introducing Rialtes LifeAI+, our comprehensive consulting service tailored for life sciences enterprises, combining deep industry expertise with Salesforce Life Sciences Cloud, Health Cloud, and AI-powered solutions to help you drive innovation, ensure compliance, and enhance operational efficiency.

GROW with SAP

What is LifeAI+?

A 360° consulting service that unites Advisory, Design, Implementation, Quality Assurance, Integration, and Post-Go-Live Support — ensuring continuous value creation and innovation across your life sciences value chain.

Our End-to-End Services Include:

Strategic Advisory & Roadmap Development

Regulatory Compliance & Quality Assurance

Ongoing Support & Optimization for Continuous Improvement

Salesforce Life Sciences Cloud & Health Cloud Implementation

System Integration with Backend ERP, EMR, and Partner Platforms

User-Centric Experience & Journey Design

AI-Powered Insights & Analytics through Data Cloud

Taking the lead

Why Partner with Rialtes?

  • Certified Salesforce Partner with global offices in United States, Canada, India, and Singapore.
  • Highly Certified Salesforce Health Cloud and Life Sciences Cloud Experts.
  • Deep expertise in payer, provider, medical devices, pharmaceuticals, biotech, and insurance sectors.
  • Proven ability to deliver secure, compliant, AI-driven life sciences solutions.
  • Strong focus on AI, automation, and patient-centric innovation.
Taking the lead

Deep Expertise in Salesforce Life Sciences Cloud

We help life sciences organizations maximize Salesforce Life Sciences Cloud, configuring its industry-specific modules to streamline workflows and improve compliance:

Key Salesforce Life Sciences Cloud Modules We Specialize In:

  • Care Program & Patient Services Management
  • Provider & Healthcare Professional (HCP) Relationship Management
  • Clinical Support & Device Case Management
  • Medical Affairs & Field Team Enablement
  • Omnichannel Communication for Patients and Providers
  • Product Complaint & Inquiry Handling
  • Investigator & KOL Management
  • AI-Driven Data Insights with Salesforce Data Cloud
Taking the lead

How Rialtes LifeAI+ Drives Growth Across Life Sciences

Whether you are a pharma, medical device manufacturer, biotech firm, or healthcare provider, Rialtes helps you:

  • Automate compliance-heavy processes and improve accuracy.
  • Deliver personalized patient engagement through AI and data-driven insights.
  • Ensure full regulatory compliance for each customer and patient interaction.
  • Streamline HCP and patient journeys using Salesforce Life Sciences Cloud and Health Cloud.
  • Implement AI-based case management and proactive patient support using Agentforce and Data Cloud.

Specialized Expertise for the Future of Healthcare & Life Sciences

Regulatory Compliance & Audit Readiness

Ensure full adherence to FDA, EMA, HIPAA, and GDPR standards with automated compliance workflows, complete audit trails, and intelligent monitoring.

Remote Patient Monitoring & Home Health

Deliver next-gen Remote Monitoring solutions and Home Health programs integrated into Salesforce for proactive care management and better outcomes.

Benefit Verification & Eligibility Checks

Automate eligibility verification and benefit checks in real-time — improving speed and reducing manual interventions for patient services teams.

Prior Authorization Management

AI-powered Prior Authorization solution, built on Salesforce Life Sciences Cloud, streamlines and automates the entire PA process for patients, providers, and payers.

Telehealth & Virtual Care Solutions

Offer secure Telehealth integrations to facilitate remote consultations, patient follow-ups, and digital care pathways.

Digital Signature & Document Extraction Automation

Accelerate document-heavy workflows like consent forms, onboarding, and compliance documentation using secure digital signatures and AI-powered document extraction.

Taking the lead

Prior Authorization Management

Streamlined, Compliant, Intelligent

Prior Authorization (PA) is often a major bottleneck for patients, providers, and payers. Rialtes’ AI-enhanced Prior Authorization solution leverages Salesforce Life Sciences Cloud to automate and streamline the end-to-end PA process, including:

  • Automated PA Request Intake via multiple channels (portal, phone, EHR).
  • AI-based Case Triage and Eligibility Check for faster PA decisions.
  • Dynamic Collaboration with payers, patients, and providers — all from within Salesforce.
  • Seamless Integration with EMRs, Payers, and Specialty Pharmacies.
  • Real-time PA Status Tracking for patients and care teams.
  • Audit and Compliance Logs maintained for each PA case.
Our PA solution reduces delays, improves patient experience, and ensures faster therapy access — driving better adherence and outcomes.
GROW with SAP

AI-Driven Life Sciences with Salesforce Data Cloud & Agentforce

Rialtes helps organizations integrate Salesforce Data Cloud and Agentforce for Health, unlocking powerful AI-driven capabilities:

  • AI-Powered Case Management and Patient Services — including predictive insights and intelligent agent assistance.
  • Unified Patient and HCP 360° View — leveraging real-time data consolidation.
  • Personalized Engagement Journeys — adapting to patient behaviors and clinical needs.
  • Proactive Intervention Triggers — powered by AI models using real-time Data Cloud signals.

Together, Data Cloud and Agentforce enable organizations to elevate case management, field services, and patient programs to new heights — simplifying complex workflows and reducing time to treatment.

Related Solutions & Explore More:

Salesforce Service Cloud

for superior patient and provider service workflows.

Salesforce Experience (Community) Cloud

to build patient, HCP, and partner-facing portals.

Salesforce Agentforce for Health

AI-driven case management and services optimization.

Salesforce Data Cloud for Health

unified patient data to power next-gen personalization and analytics.

Ready to Innovate and Transform?

Join leading life sciences organizations who trust Rialtes LifeAI+ to future-proof their operations, enhance compliance, and improve patient engagement.

Contact us today to schedule a personalized strategy session and demo.

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