Agentforce Consulting
Humans + Agents Automate Routine Tasks to Drive Customer Success
Salesforce Agentforce: What You Need to Know
Salesforce Agentforce is a robust platform that enables organizations to create, customize, and deploy autonomous AI agents across various business functions, including sales, marketing, customer service, and e-commerce.
Agentforce AI is designed to proactively handle tasks, functioning independently by gathering data, formulating action plans, and executing tasks without the need for human intervention. This empowers businesses by streamlining operations through AI-driven interactions. By integrating Salesforce’s CRM capabilities with specialized agent tools, Agentforce in Salesforce provides agents with real-time customer data, powerful collaboration features, and AI-powered insights.
Build a Healthier Network with Agentforce
*Source: Salesforce
Manage Customer Inquiries and Streamline Employee Tasks Around the Clock
- Autonomous operation within customized guardrails
- Real-time data adaptation
- Seamless integration with employees
- Low-code tools for customization and deployment
Leverage cutting-edge technologies to deliver innovative solutions with Agentforce
- Agentforce Data CloudUnify and harmonize customer data across systems in real time.
- Agent BuilderLow-code builder for Agentforce, including Prompt Builder and Model Builder.
- Atlas Reasoning EngineThe brain of Agentforce agents automates agents’ actions to respond naturally and adapt to situations.
- Partner NetworkA group of leading partners extends Agentforce with new agent actions through the Salesforce AppExchange.
Agentforce 3.0: The Next Leap in Salesforce AI
Agentforce 3.0 marks the newest evolution of Salesforce’s digital labor platform.
Since its debut in 2024, Agentforce has become central to Salesforce’s AI strategy. With 3.0, the platform now delivers:
Deeper Monitoring
Track and optimize every AI agent’s activity and outcomes in real time.
Advanced Governance
Control data access, workflows, and compliance with enterprise-grade security.
Performance Intelligence
Benchmark, tune, and enhance agent efficiency using live insights.
200+ Pre-Built
Industry Actions
Faster Time to Value for Sales, Service & More
Examples of Actions:
- Patient scheduling (Healthcare)
- Proposal generation (Media & HiTech)
- Claims processing (Insurance)
- Vehicle servicing (Automotive)
- Revenue tracking (Finance)
Flexible Pricing to Scale Confidently:
- Per-user pricing for employee-facing agents.
- Unlimited usage of pre-built actions.
- New SKUs for Sales, Service, and Industry Cloud.
Industry-specific Benefits That We Bring to Our Clients
Sales
Automate lead qualification, booking appointments, and nurturing leads.
Customer Service
Manage tickets, resolve inquiries, and provide 24/7 support.
Marketing
Run automated campaigns that adapt based on performance metrics.
Insurance and financial services
Utilize Agentforce to access crucial client data on the go.
Healthcare and life sciences
Engage with patients, providers, and payers to act across multiple channels.
Retail
Personalize shopping experiences, automate order tracking, and enable proactive service on messaging channels.
Automotive
Streamline dealer management, service scheduling, and parts inventory with intelligent, connected AI agents.
Our Agentforce consultants work closely with your teams to align technology with outcomes, making AI adoption practical, measurable, and future-ready.
SalesforceAgent+
Agentforce Consulting Services with Rialtes
Agentforce is transforming how businesses interact with customers and automate operations — and Rialtes’ Agentforce consulting services help you accelerate that transformation effectively.
Our certified Agentforce consultants bring deep expertise across industries to ensure your AI agents deliver real impact from day one.
We make adoption simple and result-oriented with:
- Rapid AI-readiness assessments tailored to your industry.
- Conversational AI deployment for Sales, Service, and Field teams.
- Einstein GPT and AI automation for proactive customer support.
- Agentforce enables workshops to train and onboard teams.
- Pre-built AI bots for case management, lead nurturing, and knowledge sharing.
AgentChat
Transforming WhatsApp Conversations for Salesforce Users
Turn Every Chat into a Customer Moment.
- Instant WhatsApp messaging embedded inside Salesforce.
- Auto-responses, case creation, and service cloud integration.
- Pre-built AI chatbots for Agentforce and Service Cloud.
- Personalized notifications and marketing campaigns.
AgentChat is the ideal solution for managing customer service, sales inquiries, order updates, and marketing outreach, all securely within Salesforce.
Your Strategic Partner for Salesforce Agentforce Success
As a Salesforce Crest Partner with deep industry expertise, we turn the promise of intelligent automation into measurable results.
Here’s what sets us apart:
- Proven Salesforce Expertise
Decades of experience across Sales, Service, and Industry Clouds means we align services and speed around real business impact, not experimentation. - End-to-End Consulting
From strategy and design to implementation and optimization, we guide you through every phase of your Agentforce journey. - Accelerated Adoption
Our robust user enablement, automation templates, and enablement programs shorten time-to-value and ensure your teams adopt Agentforce confidently. - Global Presence
United States, Canada, Singapore, India - Connected Ecosystem
With Rinse Managed Services, you get ongoing performance monitoring, analytics, and updates as Salesforce evolves.
Whether you are starting or optimizing your current solution,
our Agentforce consulting services provide the strategy, tools,
and support needed to scale AI confidently.
