MediAIna
Redefining the
Digital Patient Journey for the Life Sciences Industry
Digital Patient Journey for the Life Sciences Industry
MediAIna is Rialtes’ next-generation patient journey software designed to transform the healthcare patient journey. It integrates clinical, operational, and digital touchpoints across providers, payers, MedTech, and life sciences enterprises.
Backed by LifeAI+, Rialtes’ specialized healthcare consulting suite, MediAIna offers intelligent, scalable, and compliant solutions that accelerate innovation, improve outcomes, and deliver human-centered healthcare at scale.
Rialtes LifeAI+
Our Vision for Life Sciences
As a consulting leader in digital transformation, Rialtes believes the future of healthcare is built on connected ecosystems, predictive insights, and intelligent automation. With LifeAI+, our dedicated consulting services for life sciences, we help organizations:
Benefits
- Accelerate product-to-market timelines with agile delivery models.
- Enable smarter clinical trials, connected care, and digital therapeutics.
- Leverage Salesforce, AI, and cloud platforms for compliant innovation.
Patient Identification
Leverage AI to detect, segment, and activate the right candidates for therapies, care plans, and trials.
Benefits
- Predictive models trained on clinical, claims, and wearable data.
- Smart filters for rare diseases, chronic care, and trial eligibility.
- Integration with EHRs and lab data sources.
Outcomes
- Higher patient precision and faster enrollments.
- Reduced outreach cost and better ROI.
- Improved access to targeted care and therapies.
Candidate Education
Transforming candidates into informed partners with personalized digital education, a crucial step in optimizing the patient engagement journey for successful therapy adoption.
Benefits
- Multilingual, interactive content for devices and therapies.
- Adaptive learning based on candidate behavior and feedback.
- Integrated care education journeys with chat support.
Outcomes
- Increased therapy compliance and satisfaction.
- Reduced device misuse and support calls. Higher candidate engagement with digital tools.
Digital Prior Authorization (PA)
Automate complex prior authorization workflows and reduce treatment delays—an essential part of seamless patient journey in healthcare delivery.
Benefits
- End-to-end PA workflow automation with real-time payer integration.
- Preconfigured rules for top payers and regulatory standards.
- Case routing, escalation, and tracking dashboards.
Outcomes
- 40–60% reduction in processing time.
- Reduced manual errors and rework. Faster time-to-care with lower administrative overhead.
Clinical Trial Management with 360° Patient View
Centralize trial operations with unified patient intelligence.
Benefits
- Real-time patient profiles from EHR, labs, and wearables.
- Eligibility verification, onboarding, and compliance tracking.
- Integrated digital diaries and adverse event capture.
Outcomes
- Better trial outcomes through continuous patient engagement.
- Enhanced trial efficiency and reduced dropouts. Actionable insights for sponsors and CROs.
Long-Term Care Management
Extend care beyond the clinic with automated, connected long-term care—empowering ongoing patient journey management and improving health outcomes.
Benefits
- Personalized care pathways and remote monitoring.
- Real-time alerts for risk scores and care deviations.
- Multi-provider collaboration tools and mobile access
Outcomes
- Improved health outcomes and patient retention.
- Reduced readmissions and avoidable ER visits. End-to-end visibility across the care continuum.
Body MAP App – Track Pain & Progress Visually
A visual-first approach to understanding the patient’s symptoms and responses.
Benefits
- 10+ pain parameters visualized in one intuitive interface.
- Interactive 3D body mapping for patients and clinicians.
- Longitudinal tracking of pain vs. therapy progress.
Outcomes
- Accelerated diagnostics and therapy adjustments.
- Enhanced patient-provider communication. Objective outcome measurement for chronic care.
Conversational Insights with Agentforce
Ask questions. Get instant answers. Act faster—powered by Agentforce.
Benefits
- Natural language queries across all MediAIna data.
- Automated insights on care gaps, patient status, and trial KPIs.
- Role-based access with HIPAA-compliant guardrails.
Outcomes
- Time savings for care teams and researchers.
- Data democratization across departments. Empowered, insight-driven decision-making.
Unified Intelligence with Salesforce Data Cloud
Bring every interaction, record, and insight into one powerful data platform.
Benefits
- Harmonized data across providers, payers, trials, and patients.
- Predictive models for risk scoring, engagement, and resource planning.
- Real-time dashboards and cohort analytics.
Outcomes
- Smarter, personalized healthcare delivery.
- Holistic decision-making for patient outcomes. Improved population health management.
Seamless Integration with MuleSoft + Athenahealth
Enable a truly connected care ecosystem with secure, scalable integrations.
Benefits
- API-led connectivity with Athenahealth, Epic, Cerner, and SAP.
- Bi-directional data flow across EHR, CRM, and ERP systems.
- FHIR and HL7 standard compliance.
Outcomes
- Unified patient records and device tracking.
- Reduced duplication and data silos. Faster implementation and interoperability at scale.
Real-Time Patient Engagement with AgentChat
Drive proactive communication across the patient care journey with intelligent chat.
Benefits
- Secure, HIPAA-compliant omnichannel chat for patients and staff.
- AI and live agent handoffs for smarter conversations.
- Integrated with PA, education, and care workflows.
Outcomes
- Higher satisfaction, better adherence, faster resolutions.
- Reduced call volume and improved service metrics. Consistent experience across every touchpoint.
Order & Inventory Management Integration with ERP (SAP)
Bridge clinical care with operational excellence.
Benefits
- Real-time inventory visibility across warehouses and hospitals.
- Integration with SAP for procurement, fulfillment, and billing.
- Automated alerts for replenishment and stock optimization.
Outcomes
- 360° product traceability from order to delivery.
- Improved device availability and logistics efficiency. Better compliance and cost control.
Trusted by Salesforce. Certified by Rialtes.
Built on the Salesforce platform, MediAIna adheres to the most rigorous global security and privacy standards.
Benefits
- HIPAA – Safeguarding electronic health data.
- FedRAMP – Government-grade cloud security.
- SOC 2 Type II – Operational integrity and controls.
- GDPR – Privacy-compliant across the EU.
- Rialtes Certified Security Team – Continuous audits and governance.
Outcomes
- Trusted by providers, payers, CROs, and regulators.
- Accelerated deployment in highly regulated environments. Total peace of mind for your stakeholders and patients.
