Salesforce Consulting Services
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Unlock AI, Data, and Enterprise-Scale Growth.
We help enterprises accelerate Salesforce adoption, integrate SAP & legacy systems seamlessly, and activate GenAI + Agentforce across Sales, Service, Marketing & Industries.
Crest Consulting Partner
300+ Salesforce Certifications
5★ AppExchange Rating
Why Choose Rialtes
- Salesforce + SAP Integration Experts
- Full GenAI + Agentforce Lifecycle Enablement
- Deep Industry Accelerators (AutoSense, LifeAI+, RialFinance+, Advantage+)
- Productized IP like AgentChat & SalesforceAgent+
- Enterprise-Scale Governance, Security & AI Compliance
Salesforce Consulting Services That Move Your Business Forward
Rialtes is a Salesforce Crest Consulting Partner with a clear mission: help businesses run smarter, move faster, and grow without the usual complexity. We work across the full Salesforce ecosystem — implementation, customization, integrations, managed services, and everything in between.
What You Can Achieve With Rialtes
- Reduce sales cycle by 15–30% with AI-assisted workflows
- Improve service resolution times by 40% using Agentforce
- Achieve 100% adoption of Lightning & Data Cloud-enabled workflows
- Cut integration costs by 25–40% with MuleSoft accelerators
Our Salesforce CRM Consulting Services
Lightning Services
We help you harness the full power of Salesforce Lightning. From building intuitive interfaces to developing custom components, our team crafts Lightning experiences that simplify work for your users and elevate customer engagement.
Integration Services
Your systems shouldn’t operate in silos. We connect Salesforce with ERP, legacy platforms, third-party tools, and modern cloud applications to create a unified data flow. The result: faster decisions, accurate insights, and a truly connected customer journey.
Implementation Services
A successful Salesforce implementation is more than setup — it’s strategy, alignment, and adoption. Our experts tailor the platform to your business model, automate key processes, and set up a scalable foundation that evolves as you grow.
Migration Services
Whether you’re moving from spreadsheets, legacy CRMs, or another cloud system, we ensure a clean, secure, and efficient migration to Salesforce. You get structured data, improved usability, and a modern UI that boosts productivity from day one.
Managed Support
Salesforce shouldn’t stop evolving after go-live. Our managed support keeps enhancements, automation, and security updates continuous—so the platform grows with your business, not behind it.
Agentforce & AI Implementation
AI is now core to CRM. We deploy Agentforce and industry-trained AI agents to automate support, sales, service, and field operations. Your teams focus on strategic work while AI handles routine requests at scale.
Data Cloud + Zero-Copy Architecture
We implement Data Cloud to unify customer data from all systems without duplicating it. Real-time insights, identity resolution, and activation across Sales, Service, Marketing, and Commerce—powered by zero-copy data access.
MuleSoft + API-led Integration
We use the MuleSoft API-led architecture to standardize integration across applications, devices, and data sources. Faster connectivity, modular design, and reusable APIs that cut integration timelines for future initiatives.
Agentforce Services
Agentforce is redefining how businesses use AI, and we help you deploy it with confidence and clarity.
Agentforce Strategy & Readiness
We assess your processes, data, and use cases to map out where AI agents can deliver the biggest impact across sales, service, marketing, and operations.
AI Agent Development & Customization
Using Agent Builder, Prompt Builder, and the Atlas Reasoning Engine, we design AI agents that understand your workflows, follow your guardrails, and operate with human-level reasoning.
Enterprise Deployment of AI Agents
From security to governance to testing, we handle the complete rollout of Agentforce agents, ensuring seamless integration with your Salesforce org, Data Cloud, and existing automations.
Agentforce Optimization & Monitoring
Our team fine-tunes agent performance with real-time analytics, A/B testing, and continuous improvements, ensuring your AI agents learn, adapt, and get better over time.
Workshops & User Enablement
We train your teams to work confidently with AI agents, ensuring adoption, trust, and long-term success across the organization.
SalesforceAgent+
Salesforce Managed Services with Rialtes
Agentforce is reshaping how businesses automate work and support customers. With SalesforceAgent+, we help you design, deploy, and scale autonomous AI agents that deliver measurable impact from day one.
Our certified consultants guide you through the full lifecycle — from readiness assessment and deployment to adoption and optimization — so your teams see value fast.
What we deliver
- AI readiness assessments tailored to your industry
- Conversational AI for Sales, Service, and Field teams
- Einstein GPT automations for proactive support and smarter selling
- Agentforce enablement workshops and onboarding
- Pre-built AI agents for case routing, lead nurturing, and knowledge intelligence
AutoSense
Salesforce Automotive Cloud for the Mobility Era
AutoSense is our specialized consulting framework for automotive transformation. With deep industry expertise and modern platforms like Salesforce Automotive Cloud, SAP integrations, and AI-powered automation, we help brands innovate across the mobility lifecycle.
Whether you're investing in EV ecosystems, redefining customer experience, or modernizing supply chain operations, AutoSense delivers outcomes that move your business forward.
Where we create impact
- OEMs, EV startups, suppliers, and dealership networks
- Electrification and connected vehicle strategies
- Seamless service and after-sales experiences
- Integrated mobility data and intelligent forecasting
Advantage+
Reimagine Marketing with Data, Intelligence, and Personalization with Salesforce Marketing Cloud Services
Advantage+ helps B2B and B2C organizations unlock the full potential of Salesforce Marketing Cloud with end-to-end advisory, implementation, integration, and continuous optimization.
Key capabilities
- Predictive campaign optimization powered by Einstein AI
- Unified real-time customer profiles across email, mobile, web, and social
- AI-generated campaign strategies through Agentforce for faster conversions
- Dynamic segmentation that adapts to behavior automatically
LifeAI+
Salesforce Life Sciences Cloud for Intelligent, Patient-Centric Solutions
LifeAI+ is our comprehensive consulting framework purpose-built for life sciences organizations, supporting innovation across drug development, patient engagement, clinical operations, and compliance.
What’s included:
- Strategic advisory and digital roadmap planning
- Salesforce Health Cloud & Life Sciences Cloud implementations
- Integration with ERP, EMR, and partner ecosystems
- Regulatory compliance, data privacy, and quality assurance
- Continuous enhancement and managed services
- AI-powered analytics with Salesforce Data Cloud
- Agentforce copilots for intelligent process automation
RialFinance+
Reinventing Financial Services With AI, Data, and Industry Insight
RialFinance+ helps financial institutions modernize operations, enhance customer experience, and unlock data-driven decision making. Powered by Salesforce Financial Services Cloud, Agentforce, and Data Cloud, it delivers strategy, implementation, automation, and ongoing optimization.
Business value
- Faster onboarding and client lifecycle management
- Intelligent automation for advisory, lending, and service processes
- Predictive insights and relationship intelligence
- Connected experiences across every channel
Introducing AgentChat
Transforming WhatsApp Conversations with Salesforce WhatsApp Integration
Meet AgentChat, Rialtes’ proprietary bi-directional WhatsApp conversational app built natively on the Salesforce Platform — designed to accelerate customer interactions across any Salesforce Cloud.
Key Features of AgentChat:
- Instant Deployment: Go live in minutes — no complex setup required.
- Universal Salesforce Compatibility: Works seamlessly with Sales, Service, Marketing, and Experience Clouds.
- Multi-Role and Secure: Supports robust role-based access and enterprise-grade security models.
- End-to-End Record Delegation: Assign Cases, Leads, Work Orders, and Custom Records by type, ensuring seamless workflows.
- Enhanced Customer Experience: Enable real-time two-way WhatsApp conversations directly from Salesforce, improving engagement and resolution rates.
AgentChat is the ideal solution for managing customer service, sales inquiries, order updates, and marketing outreach, all securely within Salesforce.
Salesforce Products
Salesforce consulting is only part of what we deliver. We help you unlock the full power of the Salesforce ecosystem with products that elevate every function across your business.
Salesforce Health Cloud
Give your care teams real-time visibility into patient information and streamline coordination across the healthcare journey. Improve outcomes, enhance experience, and operate with confidence.
- Unified patient view with real-time updates
- Better care planning and collaboration
- Higher patient satisfaction and improved outcomes
- Streamlined workflows and clinical efficiency
Salesforce Data Cloud
Transform fragmented data into actionable intelligence. Connect systems, unify customer profiles, and deliver personalized experiences at scale.
- True Customer 360
- Zero-copy integration across platforms
- Real-time decisioning and segmentation
- Consistent omnichannel engagement
MuleSoft
Build a connected ecosystem with powerful integration and API-led automation. Improve agility, cut operational complexity, and accelerate delivery across all systems.
- Lower maintenance and integration costs
- Faster time-to-market
- Streamlined digital workflows
- End-to-end visibility and performance
Revenue Cloud
Optimize your revenue lifecycle — from configuration and pricing to billing and reporting. Bring sales and finance closer together and deliver a better buying experience.
- Faster and simplified revenue generation
- Higher conversion and deal accuracy
- A more seamless buyer journey
- Smarter product configuration and delivery
Rialtes Salesforce Expertise
The force behind our consulting success is people, proven skills, and deep industry know-how.
300+ Salesforce Certifications
Covering Agentforce, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, MuleSoft, and Tableau.
Certified Architects & AI Consultants
Enterprise-scale solutions designed and delivered by Salesforce Architects, AI specialists, and experienced consultants.
Industry Specialists
Expertise in Healthcare, Manufacturing, Education, Automotive, Life Sciences, Retail, and more.
Cross-Cloud Experts
Skilled in unifying Sales, Service, Marketing, and Industry Clouds with AI and Data Cloud.
Proven Innovation Track Record
From AI adoption with Agentforce to Zero Copy data models between Salesforce and SAP.
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