Salesforce Delivery Manager

Job Openings

Job description 

  • Lead Rialtes global product deployment & implementation
  • Manage a team of Developers, Business Analysts and Administrators in various geographies
  • Support Pre-sales, RFP & Sales Enablement
  • Design Proof of concepts with Architect and Team Leads

• Manage client invoices, service requests, and client facing documentation.

• Work closely with R&D team with product development and design.

• Manage status updates, incident analysis and reporting for high severity incidents affecting clients.

• Must be able to manage multiple, often competing, priorities and client requests effectively within SLA contractual obligations.

• Experience managing projects, issues, and milestones within the context of the Software Development Life Cycle (SLDC).

REQUIRED EXPERIENCE 

  • Minimum 10+ years of project delivery experience
  • 5+ years of Salesforce delivery management
  • At least 4 years with Big 5 consulting firms
  • PMP & SCRUM Certification Required
  • Minimum 2 years of US onsite experience is required
  • Deep knowledge of ITIL, PRINCE2 and other service delivery methodology
  • Experience managing projects, issues, and milestones within the context of the Software Development Life Cycle (SLDC)
  • Effective written and verbal communication skills.
Job Category: Salesforce Delivery Manager
Job Type: Full Time
Job Location: Pune/Dehradun
Experience: 10-12 years

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