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How it all started?
Looking out for the problem and its solution
If we observe closely the root cause of the problem is not that steep, it’s right in front of us. We are not leveraging what we already possess, be it technology, or data. In this fight of transforming the healthcare industry data is the most reliable weapon.
The data currently possessed by the healthcare institution is sitting idle in the data repositories. This data can predict various trends regarding the patient further enhancing the care process. Depending on the data and the pattern being followed by the patient in their appointment times, and cancellation frequency an optimum time for their appointment can be fixed.
This way patients get appointments scheduled at a time they are comfortable with, and it reduces the chances of last-minute cancellations.
But why automate appointment scheduling?
What happens now?
How it works?
How Rialtes fits in the picture?
Rialtes being a Salesforce consulting partner is offering various Salesforce implementation services. Allowing organizations to transform their business operations and elevate the customer services. Rialtes is also a certified Salesforce Managed Services Provider and providers Salesforce Health Cloud services to healthcare institutions.
Summing up
References-
- https://help.salesforce.com/s/articleView?id=sf.set_up_intelligent_appointment_management.htm&type=5
- https://developer.salesforce.com/docs/atlas.en-us.health_cloud_object_reference.meta/health_cloud_object_reference/healthcare_appointment_booking.htm
- https://trailhead.salesforce.com/content/learn/modules/health-cloud-appointment-management/meet-intelligent-appointment-management
- https://torrentconsulting.com/blog/scheduling-in-salesforce-for-providers/
- https://www.techrepublic.com/article/salesforce-health-cloud-gets-care-from-anywhere-updates-ahead-of-himss21-conference/
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